Refund policy

Returns:

WHAT can be returned
Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping

Fendertrim Australia has a seven (7) day return policy on most items, providing goods are returned in new condition.
Please note - Special Order or Custom Made items cannot be exchanged and are non-refundable.

WHEN does item need to be returned
We want our customers to be completely satisfied, therefore we recommend you inspect your parcel as soon as received, so you can contact us within seven (7) days of purchase. We will allow extra time for shipping when applicable.

SHIPPING COST
If you ordered the wrong part or have changed your mind, all shipping costs are the responsibility of the purchaser. 

WHERE items need to be returned to
Goods must be returned to the PO Box listed on the invoice, along with a copy of the invoice as proof of purchase.

PLEASE NOTE
Our items are quality checked prior to shipping, to ensure all goods are shipped in new condition and without faults.
Please advise if insurance is required, as we will not be responsible for shipping carriers mishandling.